Claims transformation

We help organizations reimagine and transform their claims operations by designing the right customer experience, automating the right touchpoints and deploying the right mix of tools and technology to execute effectively.

Rising customer expectations, loss cost and efficiency pressures, and a changing landscape featuring new competitors are accelerating the need for the next wave of claims transformation.

Our team

EY has the knowledge, technology capabilities, tools, insights and alliances to power a claims transformation aligning with an organization’s strategic goals and ensures flexibility for the future.

Our diverse talent and experienced leadership include insurance industry leaders and visionaries, chief claims officers, product managers and operations professionals, technologists and data scientists.

EY utilizes a proven, research-based approach that is experience-led and customer-centric — with assets and accelerators that plug into an insurer’s transformation journey when and where they need it and bring change — across operations, strategy and technology — at speed.

Contact us
Like what you’ve seen? Get in touch to learn more.