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The modern head of tax: navigating the first year

New heads of tax must broaden their influence, empower teams and communicate clearly amid rapid business change.


In brief
  • Modern tax leaders need enterprise judgment that connects tax decisions to business strategy.
  • Empowered teams create resilience when organizations face transactions, restructuring or cultural change.
  • Clear, proactive communication helps tax leaders influence CFOs, peers and the C-suite.

Today’s tax leaders are navigating transformation, tax reform, technology shifts and CFO expectations amid unprecedented organizational change. During a recent roundtable with our Chief Tax Executive Program (CTEP) cohort, Alyson Lawrence, Vice President of Global Taxation at Johnson & Johnson, led a discussion centered on navigating the first year as a head of tax, focused on what is on the minds of new tax leaders.

Alyson emphasized the importance of remaining grounded, empowering others and making fast, practical decisions amid ambiguity. Her discussion with the cohort surfaced three themes that matter for any tax leader facing accelerated change:

  1. Broader is better: shifting from expert to enterprise operator
  2. Empowerment over execution: building trust, accountability and high-functioning teams
  3. Communicating at the speed of the business: influencing CFOs, peers and the C-suite

Broader is better: the leadership shift from expert to enterprise operator

 

For many new heads of tax, the transition into the role comes with an immediate reckoning: deep technical expertise is no longer enough. Leaders described inheriting complex tax “plumbing” they had not previously owned — spanning legal, accounting, treasury, finance, technology, compliance and broader enterprise strategy. What quickly became clear is that modern tax leadership requires following the flow of value and risk across the organization, not just mastering discrete technical tax issues.

 

This expansion in scope can feel daunting, particularly for leaders stepping into business environments shaped by transactions, separations or operational transformations. Yet the discussion reinforced that this challenge is not something to avoid, but an opportunity to intentionally build. Developing enterprise judgment — understanding how decisions ripple across functions and influence CFO and C-suite priorities — is what ultimately sustains influence in the role. As Alyson emphasized, leaders who lack this exposure can accelerate their learning by surrounding themselves with strong deputies, listening deeply and intentionally broadening their aperture beyond tax.

 

Empowerment over execution: building trust, accountability and high-functioning teams

 

As the scope of the role expands, new tax leaders are also confronting a second reality: they cannot and should not do everything themselves. Succession planning, talent development and team scalability featured prominently in the discussion, with leaders asking how to build durable organizations while navigating constant change.

 

Participants pointed to the growing importance of developing talent internally through intentional stretch roles, rotations across tax, treasury and planning functions, and early leadership exposure for managers and below. The ability to “lift and shift” talent thoughtfully — aligning skills, interests and enterprise needs — is increasingly viewed as a core leadership responsibility, not a secondary one.

 

Alyson’s experience reinforced that empowerment is not about stepping back indiscriminately, but about creating clarity around ownership, decision-making and accountability. By giving teams real responsibility, timely feedback and visibility with senior stakeholders, leaders strengthen confidence and resilience — particularly during periods of separation, restructuring or cultural change.

Communicating at the speed of the business: influencing CFOs, peers and the C-suite

The third theme, communication, surfaced as both a challenge and an opportunity for new tax leaders. Several participants reflected on the need to be more explicit and proactive with CFOs about expectations: What role should tax play in policy discussions? How involved should the function be in external relationships? What does success actually look like?

Leaders also highlighted the complexity of navigating relationships with treasury, legal and government affairs, particularly when those teams sit outside of tax and operate with different lenses. In this environment, tax leaders cannot wait to be invited — they must intentionally build connections, establish regular communication cadences and engage earlier to avoid perpetually playing catch-up.

Those who had created dotted line relationships or structured feedback loops described getting plugged in faster and earning greater trust. The consistent takeaway: executive presence today is not about having all the answers, but about delivering clarity, context and a clear ask — quickly and credibly.

Summary 

Drawing on Alyson Lawrence’s insights and a rich cohort dialogue, the discussion surfaced several meaningful takeaways, most notably, that the first chapter as a tax leader isn’t about mastering every technical detail, but about staying authentic, expanding your aperture, empowering your people and communicating what matters most — fast. When you lead this way, you build teams that can navigate any transformation, no matter what disruption or transformation may come next.

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