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Senior industry executives recognize the compelling potential benefits of this historic opportunity, including simplified fundraising, more assets under management (AuM) and increased fee revenue. But capturing the value will not be easy. Finance and operations leaders must prepare their organizations to navigate a range of risks and challenges — from serving an entirely new segment of customers and developing new products, to satisfying complex and unfamiliar accounting, liquidity, regulatory and tax requirements.
Firms that “go retail” will need to design new processes (e.g., valuation, distribution, reporting, tax compliance) and enhance their technology and data management capabilities (whether via external sourcing or internal development). Many will engage new service providers to meet these needs. Careful planning and coordination across these workstreams are necessary not just for successful market entry and efficient regulatory compliance, but also to scale retail businesses for the long term.