The true opportunity of AI-led managed services goes beyond automating yesterday. It lies in reengineering decisions and operations to unlock measurable, sustained business value.

Nilesh Phadke

EY Americas Technology Managed Services Leader

Focused on driving measurable client value. Managed Services thought leader. Committed advocate for diversity. Husband and proud father. Michigan football supporter.

As EY Americas Technology Managed Services Leader, Nilesh drives strategy and execution of outcome-driven, platform enabled, AI orchestrated service models that deliver sustained business impact. 

Nilesh is a forward thinking technology services leader focused on redefining how organizations create value through managed services. He brings deep experience helping global enterprises move beyond traditional service models to technology enabled, outcome driven operations.

Throughout his career, he has led the creation and scaling of managed services as engines for growth and transformation.

Nilesh holds an MBA from XLRI – Xavier School of Management and a Bachelor of Engineering from BIT Mesra.

How Nilesh is shaping the future with confidence

Reimagining Technology Managed Services is about shaping the future with confidence, and I am committed to advancing this vision with purpose and integrity. By orchestrating human ingenuity, data and AI-enabled platforms, I work with organizations to move beyond traditional models — unlocking sustained value, resilience and impact to help build a better working world.

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