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Unemployment Claims Management and Software Services
Managing unemployment claims can be a complex and time-consuming process. Proper documentation, accurate record keeping, and timely responses are key elements to ensuring a company pays only what it owes. We not only help clients process unemployment claims efficiently, but we also provide recommendations for process improvements that if implemented may lead to long term benefits and savings. Whether you are looking to outsource your unemployment claims program or manage your unemployment claims processing in-house, EY professionals can provide both alternatives: full-service claims management services and unemployment claims software.
What EY can do for you
A successful unemployment claims administration program must focus on proper unemployment claims processing and recognize the direct relationship between the claims and their effect on unemployment taxes. Our extensive unemployment tax planning experience combined with a focus on efficient unemployment cost management, helps clients address and organize their employment tax needs.
Unemployment Insurance Claims Managed Services
For those businesses that prefer to outsource their unemployment claims management, EY experienced professionals can assist with broad-based services, from responding to initial claims to verifying tax rate notices. Our tax approach, combined with a focus on efficient unemployment cost management, helps clients address and organize their employment tax needs while looking for and often identifying significant tax savings for clients.
Our managed service offering includes an integrated service for unemployment insurance claims administration and tax advisory services that include statutory elections.
In a rapidly evolving environment, our team of highly skilled professionals is available to help clients address a broad spectrum of issues associated with unemployment claims processing and employment tax advisory. Our services include:
- Unemployment claims review and response
- Benefit charge review
- Unemployment tax rate validation and analysis
- Mergers and acquisitions/refund studies
- Unemployment insurance statutory elections including voluntary contributions and joint account analysis
- Unemployment rate projections
- Internal rating allocation
- Pre and Post hearing preparation services
- HR team coaching for proper documentation purposes
Synergy is the foundation for our technology, data processing infrastructure and tax professionals network. Our approach supports efficiency and continuity in clients’ overall workforce management processes.
Unemployment claims administration and tax services
Our “high-touch” program offers a targeted approach in establishing the baseline performance of your current program and the overall goals of your new program through quantifying the metrics periodically.
VerifyUnemployment (Unemployment Claims Software)*
We offer a robust solution for clients who want to manage their unemployment claims in house. With an enhanced focus on data privacy, we understand the need for clients who are not looking to outsource this service. Our unemployment insurance claims software can simplify and help streamline the in-house claims process. Our software platform contains all the functionalities and capabilities needed for a strong UI program and can provide key insights to help employers manage costs while striving to keep data secure by implementing NIST leading practices. Our software offering - VerifyUnemployment can be hosted on-premises (“on-prem”) allowing the software application to be hosted on-site or alternatively, we can also provide our Software as a Service (“SaaS”).
Backed by years of unemployment claims management experience, our software offers:
- Flexible design, function and automation that is designed to help streamline processes and produces efficiencies to better manage costs
- Scalability to meet growing demand and performance objectives
- Application Programming Interface (API) for real-time access to data for accurate and timely claims verification
- Standardized processes to simplify integrations with other systems and applications
- Transparency into the claims process to help with decision-making and performance evaluation
- Data privacy and security *Certain technologies mentioned herein may be in various stages of development. Please contact your local EY professional for additional information regarding anticipated market release timing.
*Certain technologies mentioned herein may be in various stages of development. Please contact your local EY professional for additional information regarding anticipated market release timing.
Unemployment insurance claims software
Our unemployment insurance claims software can simplify and help streamline the claims process. Robust functionalities and capabilities can provide key insights to help employers manage costs while striving to keep data secure by implementing NIST leading practices.
The team
Kristie Lowery
EY US Workforce Tax Services Leader & EY US Employment Tax Leader
Leader of a diverse and creative team of employment tax advisory practitioners. Passionate about women’s initiatives and empowering women in the workplace. News junkie and avid college football fan.
Charlotte, USA
Yasir Anwar
Managing Director, Workforce Technology Solutions, Ernst & Young LLP
Innovation enthusiast. Leads diverse and creative technology teams. Lives with his wife, two children and dogs. Loves listening to music, reading, and watching cricket and basketball.
Los Angeles, USA
