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Experienced in blending cross-sector business understanding with innovative digital technologies, James leads EY Americas AI-enabled Automation practice; specializing in organizational transformation and process optimization through adoption of integrated digital technologies, AI and Automation.
Leveraging his deep knowledge in consulting for global organizations in process re-engineering, advanced data analytics and intelligent automation, James accelerates advanced cognitive integration into the core business processes of his clients.
A well-known public speaker on the topics of Automation and AI, he has written articles for both technology and business media and sits on the Partner Advisory Boards of several technology vendors. He earned his higher diploma in Accounting as well as his B.Com in Accounting and Finance from Rhodes University.
How James is building a better working world
“Artificial Intelligence and Automation are rapidly changing our everyday lives, changing the way we work, interact with colleagues and engage with customers. This brings great opportunity to improve the world we live in, but we have to do it ethically and humanely. This is why I am so passionate about demystifying the technology, creating open communication, continuously educating and bringing together stakeholders across the spectrum while transforming the organizations we work for and the world we live in.”