EY–ServiceNow Alliance

Together, EY teams and ServiceNow reimagine what business can be and what people can do.

EY and ServiceNow logo

How do you deliver exceptional human experiences that inform, connect and empower?

Today’s pace of life demands instant transactions, easy access to information and seamless user experiences. Successful organizations quickly address inefficiencies that impact front- and back-office enterprise functions and yield poor experiences for partners, suppliers and customers.

 

The EY–ServiceNow Alliance follows a human-centered and experience-driven approach to innovation. Leveraging the agility of the Now platform and incorporating the power of AI and automation, we can help modernize and link workflows to deliver intuitive and frictionless experiences across your organization.

 

Together, we reimagine what business can be and what people can do. That’s building a better working world.

AI‑enabled connected manufacturing

The EY‑ServiceNow Alliance helps manufacturers connect data, AI and workflows to enable smarter, real‑time operations.

Tackling operational inefficiencies with AI-first solutions

Address rising costs, slow workflows and employee experience challenges through scalable, AI-first solutions with the EY-ServiceNow Alliance.

How EY can help

Our strength lies in the proven power of our people and technology, and the possibilities that arise when they converge to reframe the future. Our deep sector knowledge combined with a holistic point of view delivers true value from strategy through to implementation. Whether your business challenge is simple or complex, small or large, we can be trusted to deliver solutions that work - today and tomorrow.

Our latest thinking

Shaping the future of manufacturing through a connected workforce

Transform your manufacturing with a connected worker platform that focuses on people, data and AI, enhancing knowledge transfer and operational efficiency.

How AI operations and strong AI governance boost insurer confidence

Discover how insurance firms can speed AI adoption and achieve measurable benefits through AI operations and an AI governance system.

Stu Doyle + 3

Why CFOs are evolving and using technology to transform finance

To transform finance through AI and machine learning, this article discusses guidance for CFOs to enhance operations and develop technology-driven teams.

Six actions to turn soaring energy demand into lasting prosperity

Business energy demand is soaring. Are providers ready? EY research reveals how they can fuel growth to deliver true energy prosperity. Learn more.

How responsible AI can unlock your competitive edge

Discover how closing the AI confidence gap can boost adoption and create competitive edge. Explore three key actions for responsible AI leadership.

How boards can confidently steer an AI-enabled future

By balancing growth strategies and risk mitigation with AI, Boards can build confidence, create value, and augment human potential. Learn more.

Four regulatory priorities to drive financial institutions' focus in 2025

Our Global Financial Services Regulatory Outlook has four regulatory priorities to drive financial institutions' focus in 2025. Download the report.

How will GenAI prompt a step change toward autonomous supply chains?

GenAI is accelerating the rise of autonomous supply chains, but many are struggling with implementation. Learn how leading companies are pulling ahead.


    How a global food and pet care leader made onboarding as iconic as its brands

    Mars puts humans at the center of its onboarding strategy. Learn more in this case study.

    How a major cancer center modernized IT to improve patient care

    This case study explores how a major cancer center modernized its IT through ServiceNow to improve patient care and optimize research.

    How Yara centralized their HR operations

    EY teams helped Yara redefine its HR operations and better integrate them across borders, freeing up time for HR to focus on strategic tasks.

    How Bayer closed the distance globally between planning and activating

    A new global business services model needed buy-in across four continents. EY wavespace™ brought execs together to drive inclusive growth.


      Additional case studies

      Awards and recognition

      EY ServiceNow awards
      ServiceNow 2025 Built With ServiceNow Offering Partner of the Year – Worldwide 
      Showcases our unique, repeatable service offerings that solve specific business problems and deliver exceptional customer value.
      EY ServiceNow awards
      ServiceNow 2025 Industry Partner of the Year, Financial Services – Worldwide 
      Celebrates our ability to incorporate our deep industry expertise into powerful digital workflows suited to the Financial Services industry’s unique needs.
      EY ServiceNow awards
      ServiceNow 2025 Customer Workflow Partner of the Year – Americas 
      Recognizes our delivery of frictionless customer experiences with speed and convenience that exceed expectations and reduce costs.