Consumer Products & Retail

As consumer demands evolve, consumer products and retail companies must find the right balance between success today and growth tomorrow.

Disruptive technologies, new business models and agile market entrants are revolutionizing the way people shop, what they buy and how they live. In this complex environment, consumer products and retail (CPR) companies must shift their focus from protecting what they have to creating what they need to become.

CPR companies must rethink how and where to serve the smart consumer. They must build the capabilities to put data at the heart of the organization and create the agility to respond to market change. Their supply chain must evolve into a transparent demand-response network.

We help CPR companies explore, identify and implement the right balance of bold strategic choices that will sustain their business today and transform it for relevance tomorrow.

Mom and daughter are shopping at the supermarket

EY Future Consumer Index

COVID-19 has transformed the lives of consumers. What do they value? What will it take to serve them? How will your business adapt?

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Our case studies

How a frozen-foods powerhouse kept their cool on the way to being #1

A supply chain transformation helped a frozen-foods company keep up with demand throughout the pandemic and set the table for future growth.

2 Jun 2022 Morgan Malone

How to use real-time data to mine better insights

Learn how a leader in the food and beverage industry is harnessing the power of information to prepare for what comes next.

25 May 2022 Milene Carvalho

Fashioning a sustainable future for an online clothing retailer

EY teams have helped fashion retailer ASOS to identify opportunities to unlock value, making it more resilient and better prepared for the future.

8 Sep 2021 Dr. Mona Bitar

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