Consumer Products & Retail

As consumer demands evolve, consumer products and retail companies must find the right balance between success today and growth tomorrow.

Disruptive technologies, new business models and agile market entrants are revolutionizing the way people shop, what they buy and how they live. In this complex environment, consumer products and retail (CPR) companies must shift their focus from protecting what they have to creating what they need to become.

CPR companies must rethink how and where to serve the smart consumer. They must build the capabilities to put data at the heart of the organization and create the agility to respond to market change. Their supply chain must evolve into a transparent demand-response network.

We help CPR companies explore, identify and implement the right balance of bold strategic choices that will sustain their business today and transform it for relevance tomorrow.

EY Consumer Product & Retail insights in the news 

From Janet Balis, EY Americas Marketing Practice Leader, learn about the rise of social commerce. Kathy Gramling, EY Americas Consumer Markets Leader, explains the significance of data for brands and retailers. Finally, Janet Truncale,  EY Vice Chair and Americas Financial Services Organization Regional Managing Partner, provides insight on the importance of the consumer experience.

    How COVID-19 transformed consumer hearts and minds

    Join EY-Parthenon and guests on 1 December discussing changing consumer behaviors and the ongoing importance of sustainability.


    Mom and daughter are shopping at the supermarket

    EY Future Consumer Index

    COVID-19 has transformed the lives of consumers. What do they value? What will it take to serve them? How will your business adapt?

    Read more

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    Our case studies

    Fashioning a sustainable future for an online clothing retailer

    EY teams have helped fashion retailer ASOS to identify opportunities to unlock value, making it more resilient and better prepared for the future.

    8 Sep 2021 Dr. Mona Bitar

    How a collaborative approach created value for a consumer products company

    Knowledge of the Asia-Pacific consumer products industry and a determined approach have helped EY create value for a client.

    2 Jul 2018

    How to use real-time data to mine better insights

    Learn how a leader in the food and beverage industry is harnessing the power of information to prepare for what comes next.

    17 Jun 2021 Milene Carvalho

    Contact us

    Like what you’ve seen? Get in touch to learn more.