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Join us for our upcoming webcast : GenAI in financial services: delivering the workforce promise
Generative AI (GenAI) is revolutionary. For financial services firms, transforming the business means both understanding and acting, while carefully managing the risks. Value creation from GenAI will come not only from cutting-edge technology but from a data culture that invests in foundational capabilities and develops a framework for risk management. Successful initiatives will manifest from a combination of industry domain expertise and a culture of innovation that envisions new ways of doing business through the convergence of GenAI and other next-generation technologies.
Generative AI might just be the transformative moment that changes everything
While AI has been widely used in financial services firms, GenAI stands poised to redefine the future of financial services from front to back office. As such, financial services firms must ensure their governance frameworks are aligned to the new risks that emerge from AI use cases being implemented throughout the enterprise fabric. Implementing GenAI requires heightened board-level attention to issues of ethics, trust and bias, along with renewed vigor for cybersecurity and data integrity.
How EY can help
Technology-fueled transformation for financial services
Tech-forward EY Financial Services solutions help you harness the transformational power of technology, innovation and people to unlock new sources of value at speed and scale.
Why EY?
EY teams help enable the world’s leading financial services firms to ask the big questions, define strategies to align GenAI capabilities with company value drivers and execute the strategy to capture the value opportunity. Our multidisciplinary teams can look across the business, data and AI, technology, risk, and privacy disciplines to help craft new strategic direction, build and scale AI centers of excellence to enable AI use cases, develop robust governance frameworks, and deploy new operating models across people, process and technology. Whether you are looking to improve customer engagement or enhance knowledge management for the workforce, we can help transform your business while balancing risk and reward.
GenAI video gallery
- Reuters Real Time Business: GenAI: what C-suites should know
- Biden administration executive order on AI: 3 Key considerations for FSIs
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Our latest thinking
- Responsible AI
- Risk and regulatory
- Recent and upcoming webcasts
- Strategy and transformation
- Workforce transformation
- External commentary
Responsible AI
How is Gen Z driving shifts in how we all live, work and play?
Gen Z’s new approach to success and changing corporate expectations are shaping a different future. Learn more.
20 Feb 2024
Driving confidence in AI: FS perspective on Responsible AI
In this webcast, panelists will explore and define how financial services institutions can take a balanced risk management approach in adopting GenAI.
13 Dec 2023 | 16:30 your local time
How organizations can stop skyrocketing AI use from fueling anxiety
Artificial intelligence (AI) is here to stay, but concerns remain over job security and regulation. Learning how to use AI responsibly will lower anxiety.
05 Dec 2023
Dan Diasio
EY’s commitment to developing and using AI ethically and responsibly
EY is committed to the responsible and ethical design, implementation and use of AI systems. Learn more about our Responsible AI principles.
28 Sep 2023
EY Global
How can financial institutions adopt generative AI responsibly?
Organizations need to take steps to move forward with the responsible activation of generative AI (artificial intelligence) in financial services.
29 Aug 2023
Sameer Gupta
How to mitigate AI discrimination and bias in financial services
The Consumer Financial Protection Bureau is cracking down on AI used in consumer financial products and services. Learn more.
17 Mar 2023
N. Scott Jarrell
How do you teach AI the value of trust?
The transformative potential of AI is high — but so are its risks. Can embedding trust from the start help your company reap AI’s rewards?
10 Mar 2021
Cathy Cobey
Risk and regulatory
GenAI unleashed: the future of risk and compliance in FS
In this webcast, panelists will explore and define how financial services institutions can leverage GenAI tech to enhance compliance and manage risks.
14 Mar 2024 | 15:00 your local time
How to navigate global trends in Artificial Intelligence regulation
Learn why the AI regulatory approach of eight global jurisdictions have a vital role to play in the development of rules for the use of AI.
12 Jan 2024
EY Americas
Key takeaways from the Biden administration executive order on AI
President Biden issued an Executive Order on AI with the goal of promoting “safe, secure, and trustworthy development and use of artificial intelligence.”
31 Oct 2023
Bridget Neill
The transformation imperative: generative AI in wealth and asset management
Wealth and asset management must focus on foundational areas as they embed generative AI into core business operations and drive transformative change.
31 Oct 2023
Abhinav Goel
What banking directors should ask about AI and machine learning risks
Bank risk teams must help boards understand the challenges and opportunities that AI provides and ask hard questions of C-suite leaders. Find out more.
19 Oct 2023
Vidhya Sekhar
How insurers can build the right approach for generative AI
Insurers will need to adopt a governance model and risk management strategy. Read more.
11 Oct 2023
Stuart Doyle
Recent and upcoming webcasts
Economic impact of AI: the dawn of a new economic paradigm?
In this webcast, panelists will discuss the potential economic impact of generative artificial intelligence (GenAI) and present actionable insights.
19 Mar 2024 | 16:00 your local time
How insurers can use CRM & AI to improve customer experience
Discover how insurance carriers are using generative AI to boost growth and improve customer experiences. Join our webcast now!
24 Jan 2024 | 17:00 your local time
What you need to know: Biden Executive Order on AI
Learn how this groundbreaking order will influence your business: key takeaways for leaders, impact on board discussions, and what lies ahead.
08 Nov 2023 | 17:30 your local time
GenAI unleashed: the future of risk and compliance in FS
In this webcast, panelists will explore and define how financial services institutions can leverage GenAI tech to enhance compliance and manage risks.
14 Mar 2024 | 15:00 your local time
Driving confidence in AI: FS perspective on Responsible AI
In this webcast, panelists will explore and define how financial services institutions can take a balanced risk management approach in adopting GenAI.
13 Dec 2023 | 16:30 your local time
Strategy and transformation
Financial services CIOs – building GenAI at scale while managing risk
Financial services CIOs have a unique opportunity to lead the GenAI conversation and transform the enterprise.
07 Mar 2024
David Kadio-Morokro
How evolution of AI in testing can become a revolution
Use of AI in testing will move from enabler to transformer over the next five years. Learn more.
23 Feb 2024
Justin Hanke
Five priorities for harnessing the power of GenAI in banking
For banks with the right strategy, talent and technology, GenAI can transform operations and help reimagine future business models. Learn more.
28 Nov 2023
Jan Bellens
Four steps to implement a large language model successfully
Organizations are eager to adopt LLMs, but navigating potential pitfalls can be challenging. Learn more.
15 Nov 2023
Michael Stricklen
How insurers can build the right approach for generative AI
Insurers will need to adopt a governance model and risk management strategy. Read more.
11 Oct 2023
Stuart Doyle
How next-gen technologies will elevate the car buying experience
In collaboration with Mastercard, the EY Financial Services Innovation team envisions the future of car buying leveraging Web3 and the metaverse.
26 Sep 2023
Workforce transformation
How organizations can stop skyrocketing AI use from fueling anxiety
Artificial intelligence (AI) is here to stay, but concerns remain over job security and regulation. Learning how to use AI responsibly will lower anxiety.
05 Dec 2023
Dan Diasio
Five priorities for harnessing the power of GenAI in banking
For banks with the right strategy, talent and technology, GenAI can transform operations and help reimagine future business models. Learn more.
28 Nov 2023
Jan Bellens
The transformation imperative: generative AI in wealth and asset management
Wealth and asset management must focus on foundational areas as they embed generative AI into core business operations and drive transformative change.
31 Oct 2023
Abhinav Goel
External commentary
The Gen AI team
Vidhya Sekhar
EY Americas Financial Services Data and Analytics Leader
Data and analytics professional. Problem solver. Team player. Working mother. Realist.
Hoboken, USA
Sameer Gupta
EY North America Financial Services Organization Advanced Analytics Leader
Leader of a strong cross-functional team focused on solving complex business problems with AI-driven approaches. Hobbyist woodworker. Culinary enthusiast. Father.
New York, USA
David Kadio-Morokro
EY Americas Financial Services Innovation Leader
Passionate about technology, innovation, and leading EY people to solve clients’ most challenging problems.
New York, USA
Toshiharu Mogi
EY-Parthenon Principal, Strategy and Transactions, Ernst & Young LLP
Innovator focused on sustainable growth through customer experience, technology and strategy. Husband. Educator. Passionate about environmental, social equity. Loves kayaking, stand-up paddleboarding.
Phillip Andriyevsky
Principal, Wealth and Asset Management, Data and Analytics, Ernst & Young LLP
Eighteen years’ experience as a management consultant and data and analytics leader. Proud father to two little girls. Passionate about supporting our veterans and actively recruits them to the firm.
New York, USA
Matt Barrington
EY Americas Emerging Technologies Leader
Technology practitioner and strategist. Maker. Husband. Proud father. Weekend farmer.
Charlotte, USA
Dan Diasio
EY Global Artificial Intelligence Consulting Leader
Contributing to a positive, responsible future for our people and the next generation. Connector. Curious about the new and the old. Husband and Papa.
New York, USA
Harish Arora
Managing Director, Financial Services Technology Consulting Practice, Ernst & Young LLP
Consulting leader, data, technology and product enthusiast with a transformation mindset. Realist who’s energized by finding practical solutions to complex problems. Hobbyist engineer and proud father
Dallas, USA
Rani Bhuva
EY Americas Financial Services Responsible AI Leader
Mathematician. Pragmatist. Parent and partner. Urban farmer.
San Francisco, USA
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