Continuous Coaching
Expert know-how in transformation and behavioral change is provided to ensure alignment and upskilling of teams across the organization.
The coaches support all levels of organization:
- One-to-one coaching to help executives create compelling visions, identify priorities, build a roadmap and agree key metrics of success
- Team level coaching to build high performing teams, support individuals transition to their new roles, promote desired behaviours such as constructive feedback and active listening
- Offer upskilling of in-house Agile coaches or other functional specialists to enhance the in-house coaching capability
- Set up an Agile Center of Excellence to disseminate the new ways of working throughout the organization more effectively
Setting-up and managing an agile Center of Excellence (CoE)
Enabler teams such as an Agile center of Excellence can be set up to accelerate the adoption of new ways of working, who will receive targeted training and coaching from EY specialists. The objective is to develop an in-house capability of Agile practitioners and experts who will act as Agile champions and custodians of the new ways of working. They can be proactively deployed short-term within teams to coach and provide best practice as needed.
EY can provide guidance on the set-up of the Agile CoE, which can include (but not limited to):
- Agile CoE mission & metrics
- CoE size & distribution
- Roles & responsibilities
- Processes & operations
Continuous Measurement Metrics
Frequent checkpoints throughout the Agile implementation are crucial in tracking progress along the Agile journey. When well-defined, these instill accountability and confidence, helping organizations accelerate and evolve, and allow the timely identification of new improvement opportunities.
The Target Agile Transformation roadmap acts as a blueprint of the outcomes that need to be achieved, accompanied with metrics to measure success.
Continuous monitoring of agreed Objectives and Key results (OKRs) ensure the roadmap objectives set by the leadership, are prioritized and worked through. Other team level metrics ensure value adding and removal of waste. A continuous feedback loop helps monitor progress against the cross-organizational metrics,
The metrics:
- Are data-driven and informed by global best practices
- Incorporate Financial Metrics, Value Based Metrics and Level Based Metrics for a holistic view at all levels
Are used to continuously assess progress against the organization’s short- and long-term objectives
Provision of certified agile at scale implementation consultants
By understanding the current skills and capacity of the organization, EY can identify and fill any resource gaps to create fully resourced, empowered and cross functional teams required for agile delivery.
All employees also have access to Agile expertise through coaching and training for further upskilling.
Tools set up & Configuration
EY experienced professional will assist in technology-tools customization, configuration and continuous monitoring to visualize workflow and benefits reporting.
Agile tools will help leadership with Portfolio planning and will help teams translate their product roadmap to a set of priorities.
Common Architecture standards: The technology helps the organization’s operations shift from a cost center to a quality service provider enabling the value of delivery.
Roles such as Enterprise Architects can also be appointed in large projects to envision, communicate, and evolve the overall architecture, while setting and maintaining common architecture standards.
